Contact Us
For any questions or comments send us an email!
hello@sweetiesfashion.com
IMPORTANT: Please be advised that customer service hours are M-F 9am-4pm. If you happen to email us outside of these hours we will get back to you on the following business day. Please include your order number when referring to any questions regarding specific orders. For urgent matters, feel free to call our store during business hours.
If you have an immediate concern such as a problem with an order, we recommend calling us during business hours as we have staff that answers every phone call.
We check emails every morning but we receive tons of spam! Please feel free to send us a second email or call us if we haven't responded. We promise we aren't trying to ignore you.
Phone Hours
Monday-Saturday 11-7pm
Sunday 11-6pm (online department unavailable for customer service on Sundays)
Online department team hours vary. If we are unavailable, please leave a message with a team member and we will get back to you as soon as possible.
Reach us at: (951) 343-5946
If you send us a DM on Instagram we may not reply. We receive hundreds of messages that typically are hidden in message requests. For any important inquiries please call/email us. For an immediate response we recommend calling our store directly. You will be transferred to the appropriate department.